Nothing Phone 2 is a unique phone in the mid-range category. It gives you an amazing design and is packed with many features, especially the light feature that makes it stand out in the price range category. Even though it’s the 2nd generation, phone 2 has some bugs and issues that users face nowadays. Most users are facing an issue with the fingerprint sensor that is not working.
We are going to share some troubleshooting methods to fix the fingerprint sensor problem.
Troubleshooting Methods
- Restart your phone
- Increase touch sensitivity
- Re-add fingerprint
- Clean your screen
- Remove screen protector
- Update phone software
- Perform factory reset
Method 1: Restart Your Phone
Sometimes a minor glitch in your phone can cause an issue with your device and you can face problems. The part is to restart your phone, during this process glitches are eliminated.
Steps to restart your phone:
- Press and hold the Power and Volume Up key buttons for a second.
- When a power menu appears tap on the Restart option to restart your phone.
Method 2: Increase Touch Sensitivity
If your phone fingerprint isn’t working then sometimes a screen protector might be the cause of your problem. Don’t panic you can increase the touch sensitivity to avoid such problems.
Here’s how to increase that:
- Go to the Settings of your phone.
- Scroll down and tap on Display and then scroll down and tap on Increase Touch Sensitivity.
Method 3: Re-add Fingerprint
If you are still facing an issue with your fingerprint then it’s time to remove your current fingerprint and re-add again to your phone.
Here’s how to do that:
- Go to the Settings of your phone.
- Scroll down and tap on Security and then tap on Fingerprint.
- Here choose your lock method (fingerprint + Pattern).
- Here add your Pattern password and then continue with further steps.
- Now set up the new fingerprint.
Method 4: Clean your Screen
The most common reason for fingerprint sensor problems is screen strain. Make sure the screen is clean. Use tissue paper or a small piece of cloth to clean the screen fully; pay close attention to the region where the fingerprint sensor is located beneath the display.
Additionally, if your registered finger is unclean in any way, clean it. Another possible obstacle to authentication is the dirty finger.
Method 5: Remove Screen Protector
Sometimes due to bad quality of screen protectors user face many issues with smartphone. To avoid these issues try to use good quality of screen protectors or try to remove the protector.
Method 6: Update Phone Software
You can resolve most of the problems by updating the phone software. Developers often release new updates to fix the glitches and issue with smartphones. So always try to update the phone software.
Steps to update the software:
- Go to the Settings of your phone.
- Scroll and tap on About Phone.
- Here if the new update is available then try to install it.
Method 8: Perform Factory Reset
Sometimes the fingerprint issue results from the system, if this the case then try to perform a factory reset on your phone. Most users claim that fingerprint starts working after reset the phone.
Before jumping to resetting your phone try to backup your data or try to move into another device or laptop.
Steps to reset your phone:
- Go to the Settings of your phone.
- Scroll down and tap on System and the tap on Reset Option.
- Here tap on Erase All Data.
- Now continue with the further steps to confirm the resetting.
I hope this article helps you to fix the Fingerprint issue on your Nothing Phone 2.